Privacy & Data Protection Policy
1. Who We Are
The enterprise under the trade name Casa Mameli of which Mr. Theodoros Lampoglou is the owner (hereinafter "the Accommodation"), located at Amarantou 3, Kallithea 63077, Chalkidiki, Greece. tel: 00306984511187, and email: info@casamameli.gr, is committed to protecting the personal data of its guests in accordance with Regulation (EU) 2016/679 (GDPR).
Data We Collect During Booking & Stay
To provide our services, we collect:
• Identification Data: Full name, date of birth, nationality, ID or passport number.
• Contact Details: Home address, email address, phone number.
• Stay Information: Arrival/departure dates, room number, preferences (e.g., bed type).
• Financial Data: Credit/debit card details via a secure payment gateway (SSL).
• Special Requests: Health-related data (e.g., allergies or mobility requirements), provided voluntarily by you for your better service.
Why We Process Your Data (Legal Basis)
• Execution of Contract: To complete your booking and provide the accommodation services you selected.
• Legal Compliance: To maintain the "Guest Register" and declare foreign visitors to police authorities, as well as to issue legal tax documents/invoices.
• Legitimate Interest: For the safety of people and property within the premises (e.g., via CCTV systems, where signage is present).
Who Has Access to Your Data
Your data may be shared with:
• Partnered reservation management platforms (Channel Managers/Booking Engines).
• Public authorities (Tax Authorities, Police, Ministry of Tourism) as required by law.
• Banking institutions for the processing of your payments.
Data Retention
We retain your data for the period prescribed by tax and tourism legislation (typically 10 years for tax purposes). Contact details for marketing purposes are kept until you withdraw your consent.
Your Rights
You have the right to access, rectify, erase ("right to be forgotten"), transfer (portability), and restrict the processing of your data. You may exercise these rights by sending a request to info@casamameli.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (dpa.gr).
Booking Form Checkboxes (English Version)
Include these fields just before the "Complete Booking" button:
• I have read and accept the Privacy Policy and the Terms & Conditions of the accommodation. (Mandatory)
